Quality Management Services

How to Increase Profits and Delight Customers

Finding new customers isn't the only way to boost profits. In fact the efforts made to find new customers can have the opposite effect. Cost of sales and exposure to increased bad debt must be factored in.

One way to increase profits without any of these risks is to look at how you currently operate and ask yourself how can we be more effective and efficient?

For example:

  • How can you speed up order processing, sales quotations, etc?
  • How do you handle customer enquiries and complaints?
  • How do you monitor activity - are you reporting on the right things?
  • Are there any skills gaps in the business?
  • Is everyone doing the right job?
  • Is there a clear direction of where the business is going?

Addressing any of these could help you reduce costs and improve your service.

Our Quality Management Consultants can help you identify, develop, and implement an improvement plan that will help you become more efficient and effective - enabling your business to make bigger profits.

Our Quality Management Consultants can offer you a free of charge initial meeting so that we can advise you on how we can help.

Contact Nicola Partridge on 01656 724414 or email nicolap@businessinfocus.co.uk